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Latest activity by Alix
  • Alix created an article,

    When will my payment be taken?

    Your payment will be taken at the time you place your order, just as soon as we've performed a security check. Depending on your payment method/bank, it may be held as a 'pending' transaction for a...

  • Alix created an article,

    How can I find my order number?

    In the confirmation email we send with all the details of your newly purchased goodies, we will include your order number, identified with # (example: #100123456). You can also retrieve your order ...

  • Alix created an article,

    Can I add items once I've placed my order?

    Unfortunately we can't amend an order once it's been placed. We aim to get orders processed and shipped as quickly as possible, so your order goes to our warehouse almost immediately and can't be c...

  • Alix created an article,

    How will I know you received my order?

    Hooray, you've made an order for some lovely Paperchase goodies! An order confirmation will be winging its' way to the email address you provided at checkout, or the one associated with your accoun...