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Latest activity by Alix
  • Alix created an article,

    When will my payment be deducted?

    Your payment will be taken when you place your order; just after we perform a security check.

  • Alix created an article,

    How can I retrieve my order number?

    In your order confirmation, we will include your order number, identified with # (example: #100123456). You can also retrieve your order number from within your account, if you've registered an acc...

  • Alix created an article,

    Can I add items to an existing order?

    Unfortunately not. Because we aim to dispatch your order as quickly as possible, we can not allow you to alter an existing order.

  • Alix created an article,

    How will I know you received my order?

    Once placing an order, you will always receive an order confirmation, sent to the email address you provided at checkout, or the one associated with your account, within 12 hours of your order bein...