Chandni

  • Total activity 136
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Activity overview

Latest activity by Chandni
  • Chandni created an article,

    Mindful Hour launches in store 18th July 2021

    What is mindful hour? Shopping can be busy, noisy and involve a lot of sensory experiences (for example bright lights, loud music, conversations, physical contact etc).  For many people this can fe...

  • Chandni created an article,

    Cancel my account

    If you would like us to Close / Delete all data held in your Paperchase Plus account please contact our Customer Service team using our contact form.

  • Chandni created an article,

    What health and safety measures will be in place?

    What health and safety measures will be in place? As always, protecting our colleagues and customers is of paramount importance to us. To keep everyone safe, we have put the following health and sa...

  • Chandni created an article,

    Permanent Store Closures

    My local store isn’t on the list of stores reopening in 2021 Sadly, some Paperchase stores have permanently closed during lockdown due to business changes, which may be why you can’t find your stor...

  • Chandni created an article,

    Live Chat with us

    Click the 'Support' button in the bottom right corner to talk to us. If our Answer Bot can't point you towards the right article for you, a member of our team will be more than happy to help when w...

  • Chandni created an article,

    I’m having problems redeeming my £10 off offer on the website

    The £10 off online code needs to be entered in the promotion code box in the shopping bag or checkout page whilst you are signed in to the new account that you created.  Each code is unique and can...

  • Chandni created an article,

    How will I get the £10 off promotion?

      The £10 off online promotion code will be emailed to you (with approx. 15 minutes) you will need to be signed up to email marketing to be able to receive it.  If you are not sure, you can check w...

  • Chandni created an article,

    How do I qualify for the £10 off my next online order new account offer?

    You will qualify for the offer if you have created a new account on this page: https://www.paperchase.com/en_gb/customer/account/create and have not already used this offer before.  If you already ...

  • Chandni created an article,

    Something's missing from my order!

    We're sorry to hear there is an item missing from your order. Before contacting the Customer Delight Team, we recommend checking the following: We may have sent your items in separate parcels via ...

  • Chandni created an article,

    Treat Me and Paperchase +

    Unfortunately Treat Me and Paperchase + can't be used together currently. You will not receive any treats nor be able to use treats on the Paperchase + App.  You will need to register with your ema...