Couldn't find what you were looking for in our Help Centre? No problem, our Customer Delight Team is here to help. The best way to get in touch is through this web form.
Our friendly team is available 9am - 5pm, Monday to Friday. We are closed on bank holidays.
We aim to respond to all emails within 3 working days but please bear in mind that there may be some delays due to an increased number of customer queries.
Do remember to include your order number and any images you need to share with us.
If you're contacting us about the (non)delivery of order, please include the Yodel tracking number and ensure that the delivery timeframe has passed before reaching out.